Subscription Management

Your subscription is connected directly to your Dekáf customer account (no longer a separate Magic Link required).

How to Access Your Subscription

1. Click the Account icon on our website, or follow this link.
2. Sign in using the email address associated with your Dekáf account.
3. Once logged in, you’ll see a both a sidebar menu option titled My Subscription and a Manage Subscription button within your account dashboard.
4. Click either option to view and manage your active subscription(s).

From there, you can update your shipping schedule, modify products, skip upcoming orders, edit payment methods, update your shipping address, and more.

Changing your address? Remember to update it in both your Shopify account and Loop subscription profile. Updating one does not automatically update the other.

Desktop Browser

On desktop, click the Account icon located in the upper-right corner of the website to sign in. After logging in, select either the Manage Subscription button or My Subscription from the sidebar menu.

Mobile Device

On mobile, tap the Account icon to sign in to your Dekáf account. Once logged in, open the sidebar menu within your account and tap My Subscription to manage your subscription or use the Manage Subscription button.

Need Help?

If you’re having trouble accessing your account or subscription, please contact us at info@dekaf.com, and a member of our support team will be happy to help.